Nothing but praise for the products and service we received. We bought 2 bikes (Tadpole+ and Frog 52).
The Tadpole+ was for our youngest who had never ridden a bike (aged 2 and 9 months). He took to it instantly, reveling in propelling himself around the park and seeming to get the balance elements.
We also bought for our 5 year old (now 6) the Frog 52 in Team Sky colours (looks great). The local bike shop (Push Active, Devizes) were fabulous on sizing and advice even sorting both boys with great helmets.
Our 5 year old had never mastered the bike and had only ridden heavier "toy" bikes with stabilizers. The bike shop advised to take the bike without fitting the pedals/cranks at first and to use as a balance bike.
We had it like this for the first 3 months of use as he gradually got used to propelling himself and "got" the balancing piece.
Last weekend after less than 4 months, we had the pedals/gears/cranks installed by the bike shop and afterwards he rode for the first time, no problems, pedaling and balancing perfectly. Later the same day he was getting the gears and really enjoying it.
Still work to do on some "road readiness" basics of course, but from never having cycled without stabilizers the change is remarkable and I put this down to the quality and weight of the bike, including the dimensions set up for child proportions, coupled with the great service of the local bike shop. Both boys love their bikes and getting out on them.
We will doubtless upgrade at a later time (our youngest will be on pedals within the year I'm sure).
Cannot compliment Frog or PUSH Active highly enough. Thank you!!
Wiltshire, Apr 16